Introduction
The Cyber Security Center of Excellence (CCoE), implemented by The Team Phoenix Group (TTPG) Pvt Ltd, is committed to protecting the personal information of everyone who interacts with our programs, platforms, and website. This Privacy Policy explains what data we collect, why we collect it, how we store and protect it, and your rights in relation to that data.
By using ccoe.bd, registering for a CCoE program, or submitting contact forms, you agree to these practices.
Data We Collect
Program Participants
- Full name & Email address
- Institution affiliation
- Gender (Inclusion tracking)
- Assessment scores
Website Visitors
- Contact form submissions
- Name, Email, Phone
- Anonymized usage data
- Device type & Duration
Partners
- Organization name
- Contact person name
- Partnership agreements
Why We Collect
| Purpose | Detail |
|---|---|
| Program Delivery | To register participants, track progress, issue certificates, and support. |
| Inclusion Reporting | To report on gender inclusion metrics (aggregate form only). |
| Communications | To send updates, scheduling info, and engagement notifications. |
| Research | To analyze program effectiveness and improve content. |
| Compliance | To meet reporting obligations under grant agreements. |
Storage & Security
All personal data is stored on password-protected, access-controlled systems. We apply appropriate security configurations in line with industry best practices — consistent with the cybersecurity standards we teach.
Data shared with the APNIC Foundation is provided in anonymized, aggregate form only.
Data Retention
We retain participant records for a minimum of three years after program completion to support certificate verification and alumni engagement. Contact form data is retained for twelve months.
Your Rights
Access
Request a copy of the personal data CCoE holds about you.
Correction
Request that inaccurate data be corrected immediately.
Deletion
Request deletion of your personal data, subject to legal obligations.
Opt-out
Unsubscribe from CCoE communications anytime via email link.
To exercise any of these rights, contact us at support@ccoe.bd with the subject line: Privacy Request.
Policy Changes
We may update this Privacy Policy from time to time. Material changes will be communicated via email to registered participants and noted on this page with a revised effective date.
Privacy Questions?
Contact our support team for any data related inquiries.
